Terms of service

Introducing Memory Lane!

The following Terms of Service contain information about how our website, MemoryLane.in, operates. It is advised that before using our website or any of its services, the user should read these Terms of Service in full to avoid any misunderstandings in the future.

About Memory Lane

For the purposes of these Terms:

  • “Memory Lane”, “we”, “our”, or “us” refer to MemoryLane.in and its operating team.
  • “You” or “your” refers to anyone accessing or using our website, its services, or products.
  • “Products” refer to any goods offered for sale on our website.
  • “Services” refers to any services provided through our website, including but not limited to customer support, order handling, and more.

Website Use

  • Continuing to use Memory Lane indicates that you have agreed to abide by these Terms of Service in their entirety.
  • Should you find yourself unable to accept any provisions within these Terms of Service, please refrain from using our website.

Eligibility

  • For a person to be able to place an order, they must be at least 18 years old or deemed legally competent enough to enter into a contract according to local laws.
  • By using our services and placing orders, you acknowledge that you satisfy these requirements.

User Information

  • You may need to register an account on our website when placing an order.
  • When providing information during registration, we advise that the data is both current and accurate. You are solely responsible for the security of the information stored on your account, including but not limited to passwords and account numbers.
  • Any action performed through your account will be treated as having been committed by you. Memory Lane shall not bear any responsibility for breaches of security due to a lack of effort on your end.

Product Information and Pricing

  • Every effort made by Memory Lane ensures that all product information provided on our website is accurate. However, in some cases, errors might occur in relation to the description, pricing, or stock information of certain products.
  • The actual color of the product might differ from that seen on our website, depending on the viewer’s computer settings or photographic equipment used.
  • We reserve the right to change product information, pricing, or availability without prior notice. Should any inaccuracies occur within the listing, the order may be canceled by us.

Ordering and Payments

  • An order is officially placed when it is successfully processed and verified from our end.
  • Nevertheless, ensure to keep in mind that in certain situations, we may refuse or cancel your orders due to suspected fraud, incomplete order details from provided data, or product availability.
  • We accept payment via various payment methods, including cash on delivery (COD) and online payment through a secure payment gateway.

Shipping and Delivery

  • Expected delivery timing entirely depends on the product type and the recipient’s address. For more precise information, you can check out our Shipping Policy page.
  • At Memory Lane, we try to deliver your order within the estimated delivery dates. However, due to unforeseen circumstances, it might lead to delays, such as technical issues, bad weather, and more.

Returns & Refunds

  • At Memory Lane, return or exchange of your order is available to all our customers for two (2) days from the delivery date.
  • For more accurate detail regarding this, you can check our Return and Refund Policy page.

Intellectual Property

  • All information and material present on MemoryLane.in, including our logo, designs, images, graphics, text, and any other content, belong to us, Memory Lane, and are protected by intellectual property laws.
  • Copying, reproducing, modifying and/or distributing any information without our prior consent will result in legal actions against the perpetrator.

Limitation of Liability

  • Memory Lane will not be liable for any indirect or direct damage, loss or inconvenience incurred due to use of our website, products or services.
  • Similarly, in cases where our website is not accessible for any period of time, we will not be held accountable for the consequences of its temporary unavailability.

Governing Law

  • These Terms of Service are governed by Indian Laws.
  • In case of any disputes concerning the use of our website and its services, we agree to resolve them by arbitration according to the Arbitration and Conciliation Act, 1996. The proceedings will be held in New Delhi, India. The decision of the arbitrator will be final.

Modification of Terms of Service

  • Terms of Service may be subject to revisions and updates based on our needs and any changes in applicable laws.
  • All modifications will come into effect immediately after they are published here. We advise that you check this page periodically to be aware of updates.

Contact Us

  • Questions concerning any of our Terms of Service and other policies can be directed to our Customer Support team.
  • E-mail address: support@memorylane.in